Frequently Asked Questions
Find answers to common questions about Enydea
Getting Started
How do I sign up for Enydea?
Click "Start Free Trial" on our homepage, choose a plan, and create your account. Payment setup is required — only usage is charged during the 14-day trial.
What's included in the free trial?
Full access to all Professional plan features for 14 days. Payment setup is required — only usage (AI generations, emails, etc.) is charged during trial.
Can I change plans later?
Yes! Upgrade or downgrade anytime from your account settings. Changes take effect at your next billing cycle.
Features & Usage
How does AI content generation work?
Describe what you want (image, video, text), and our AI models generate it instantly. You can refine results with advanced settings.
Can I use LeadFinder for any website?
LeadFinder works with most public websites. Some sites with heavy anti-scraping protection may have limitations.
How many team members can I add?
Starter: 1 user, Professional: 5 users, Enterprise: Unlimited. Additional seats available on Professional plan.
Billing & Pricing
What payment methods do you accept?
Credit cards (Visa, Mastercard, Amex), iDEAL, Bancontact, PayPal, and bank transfers via Mollie. Enterprise customers can arrange custom invoicing.
Can I get a refund?
We offer a 14-day free trial. After subscription starts, refunds are evaluated case-by-case within 7 days of payment.
Is there a discount for annual billing?
Yes! Save 20% with annual billing. Annual plans are available on all subscription tiers.
Technical Questions
What browsers are supported?
Chrome, Firefox, Safari, and Edge (latest versions). Mobile browsers also supported.
Is my data secure?
Yes. We use industry-standard encryption, regular security audits, and comply with GDPR. See our Privacy Notice for details.
Do you have an API?
Enterprise customers can access our API for custom integrations. Contact sales for API documentation.
Support
How can I get help?
Email support available on all plans. Professional and Enterprise customers get priority support. Check our Manuals and Tutorials for self-service help.
What are your support hours?
Email support: 24/7. Response time: Starter (48h), Professional (24h), Enterprise (4h).
Can I request new features?
Absolutely! We love feedback. Submit feature requests via the in-app feedback button or email us.